{"id":161,"date":"2018-06-14T09:45:12","date_gmt":"2018-06-14T13:45:12","guid":{"rendered":"http:\/\/themes.8guild.com\/zurapp-default\/?p=161"},"modified":"2018-06-14T10:25:51","modified_gmt":"2018-06-14T14:25:51","slug":"cancellation-fee","status":"publish","type":"post","link":"https:\/\/uxc.dev\/droptaxi\/cancellation-fee\/","title":{"rendered":"Updated Cancellation Fee Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"p1\"><span class=\"s1\">On Demand bookings<\/span><\/h2>\n<ul class=\"ul1\">\n<li class=\"li1\">A cancellation fee of $20 for \u201cRide Requests\u201d cancelled <span class=\"s1\"><b>AFTER<\/b> <b>5 minutes<\/b><\/span><b> <\/b>of a ride being confirmed and accepted will be charged to customers.<\/li>\n<li class=\"li1\">However, cancellations <span class=\"s1\"><b>WITHIN<\/b> <b>5 minutes<\/b><\/span><b> <\/b>of a booking acceptance will <span class=\"s1\"><b>NOT <\/b><\/span>attract a cancellation fee.<\/li>\n<li class=\"li1\">Cancellation charges for cash customers will be charged to customer accounts for future rides.<\/li>\n<li class=\"li1\">Cancellation charges for credit card registered customers will be charged immediately.<\/li>\n<\/ul>\n<h2 class=\"p1\"><span class=\"s1\">Pre-Bookings<\/span><\/h2>\n<ul class=\"ul1\">\n<li class=\"li1\">Pre-booking will remain on DROP\u2019s original fare structure of Flat Rates by zone. Please note that all pre-bookings can be made a minimum of <b>2 hours <\/b>in advance of the desired pick-up time.<\/li>\n<li class=\"li1\">Cancellation of a pre-booking must be made a minimum of <b>1 hour <\/b>in advance of scheduled pick-up.<\/li>\n<li class=\"li1\">A cancellation fee of $40 per request for requests cancelled <span class=\"s1\"><b>WITHIN 1 Hour <\/b><\/span>of scheduled pick-up will be charged to customers.<\/li>\n<li class=\"li1\">If a cancellation is made prior to <b>1 hour <\/b>before pick-up time, this will <span class=\"s1\"><b>NOT <\/b><\/span>attract a cancellation fee.<\/li>\n<li class=\"li1\">Cancellation charges for cash customers will be charged to customer accounts for future rides.<\/li>\n<li class=\"li1\">Cancellation charges for credit card registered customers will be charged immediately.<\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: center;\">During the hours of 1am to 5am there will be a 10% surcharge added to the regular rate card.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] On Demand bookings A cancellation fee of $20 for \u201cRide Requests\u201d cancelled AFTER 5 minutes of a ride being confirmed and accepted will be charged to customers. However, cancellations WITHIN 5 minutes of a booking acceptance will NOT attract a cancellation fee. Cancellation charges for cash customers will be charged to customer accounts for&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[21,22,20],"class_list":["post-161","post","type-post","status-publish","format-standard","hentry","category-policy-updates","tag-cancellation-fee","tag-fare-update","tag-policies"],"_links":{"self":[{"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/posts\/161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/comments?post=161"}],"version-history":[{"count":0,"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/posts\/161\/revisions"}],"wp:attachment":[{"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/media?parent=161"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/categories?post=161"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uxc.dev\/droptaxi\/wp-json\/wp\/v2\/tags?post=161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}