Telephone Banking gives you the freedom to bank 24 hours a day, 7 days a week from any touch-tone phone in the country. If you have a First Citizens Card with at least one First Citizens account linked to it, you can access Telephone Banking by contacting us.
To get started with Telephone Banking, all you need is your First Citizens Card
When paying bills, ensure that you have the paper version with you, as the last three digits of the account number of each bill will be necessary for payment.
- Register for Telephone Banking by contacting us
- Follow the menus to listen to the Bill Payment Demo
- Learn more about protecting your PIN and passwords
Customer Service Representatives are available to assist with Telephone Banking Monday to Friday, 8:00 A.M. to 5:00 P.M.